Fuel Help
Ways that you can get help with your energy payments

1. Contact your energy company
They may be able to help you with an emergency top up on your meter or a temporary hold on your bills.
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2. Contact the Centre for Sustainable Energy
CSE are an energy advice charity. They can provide advice on energy including; reducing your bills, energy debts, energy grants and tackling heating/draft/damp problems.
Tel: 0800 082 2234 or Email: home.energy@cse.org.uk.​
3. Apply for the Warm Home Discount
This is a first-come, first-served £150 energy grant. Most (not all) energy companies run this scheme, with applications opening each summer. Different companies have different eligibility criteria. You’ll usually get the discount automatically if you’re eligible. If you might be eligible, you must contact the Warm Home Discount Scheme. For more information, contact your energy provider to apply or speak to our advice team.
4. Speak to our Foodbank Advice Team
Our advice workers can help you to access a wide range of support and energy advice.​Please contact them at;
advice@bristolnwfoodbank.org.uk / 07856 021365
advice2@bristolnwfoodbank.org.uk / 07305 053316



